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INFORMATION TEXT FOR THE WEBSITE OF KARGOMSENDE

We, as Turkuvaz Matbaacılık Yayıncılık Anonim Şirketi (“Turkuvaz Dağıtım” or “KARGOMsende”), process a variety of your personal data under the Personal Data Protection Law No. 6698 (“PDPL”) and the applicable legislation, and we also expend every effort to protect the data we are processing by taking technical and administrative measures prescribed by law. We would like to inform you in detail about the processing processes of your personal data, with this Information Text for the Website of KARGOMsende (“Information Text”).

Within this context, Turkuvaz Dağıtım processes your personal data, by taking all required technical and administrative measures, within the limits prescribed by the personal data protection legislation, including particularly the Constitution of the Republic of Türkiye, international conventions to which our Country is a party, and the PDPL, in line with the following principles set forth under Article 4 of the PDPL:

  • Being in conformity with the law and good faith;
  • Being accurate, and where necessary, up to date;
  • Being processed for specified, explicit, and legitimate purposes;
  • Being relevant, limited, and proportionate to the purposes for which the personal data are processed;
  • Being stored for the period laid down by relevant legislation or the period required for the purpose for which the personal data are processed.

1- YOUR PERSONAL DATA BEING PROCESSED, THE PURPOSES AND LEGAL GROUNDS FOR PROCESSING

Your personal data that will be processed within the scope of your visit to the KARGOMsende website, your contact with KARGOMsende through the Website Contact Us page or your purchase transactions without being a member:

  • When you contact with KARGOMsende via the ‘Contact Us’ page, your name-surname, email address, phone number, package tracking number and message are processed for the purposes of ensuring that you are distinguished from other persons contacting us, receiving any request, opinion, complaint, suggestion and evaluation forwarded by you, follow-up and finalization of the same, and communicating with you on the issue and addressing you, and thereby implementation of the customer relations processes, ensuring customer satisfaction as well as development and improvement of the website services and operations based on your needs, provided that it is necessary to process personal data of the parties to the agreement, as long as it is directly related to the establishment or performance of the agreement, and based on the legal grounds for processing that it is compulsory to process your personal data for the legitimate interests of Turkuvaz, provided that this processing will not violate your fundamental rights and freedoms;
  • When you visit the Website, your log in/log out date and time data, IP address and MAC address are processed for the purposes of fulfilling our obligations clearly set forth in Law no. 5651 on the Regulation of Publications on the Internet and Combating Crimes Committed by Means of Such Publication and applicable legislation, and ensuring our website is useful and functioning properly and ensuring and evaluating system security and reliability, based on the legal grounds that processing of personal data is clearly stipulated by law, it is compulsory to process personal data for us to fulfill our legal obligations, it is compulsory to process your personal data for the legitimate interests of Turkuvaz, provided that this processing will not violate your fundamental rights and freedoms; and your personal data obtained through the cookies on our Website are processed for the purposes of ensuring more effective, easier and faster use of our Website, personalizing our services and activities in line with your needs, ensuring that we can provide you more appropriate services and offers through the information obtained during your use of our Website, conducting marketing analysis studies, receiving and evaluating suggestions for improving business processes based on the legal grounds listed in our Cookie Policy.

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  • If you file an application in order to become a KARGOMsende agency, a tradesman courier or an SME customer or a corporate price offer application for corporate customers through the Applications page of the https://www.kargomsende.com/ Website, you can access detailed information about the personal data processing activities to be carried out within the scope of the application procedures through the Information Texts available on the relevant application pages.
  • The disclosure text regarding your personal data processed when contacting KARGOMsende through the call center will be presented to you at the beginning of your call.

2- METHODS FOR THE COLLECTION OF YOUR PERSONAL DATA

Your personal data are collected, by fully or partially automated means, through:

  • your visit to the KARGOMsende Website as well as the transactions you perform during your visit;
  • the Cookies on KARGOMsende Website.

3- TRANSFER OF YOUR PERSONAL DATA

Your personal data may be transferred to:

  • lawyers, auditors, tax advisors and other third parties from whom we receive service, in order that we can carry out our business processes lawfully and in accordance with our legitimate interests and exercise our right of defense in a possible judicial process;
  • your agents and representatives authorized by you, in order that we can fulfill our legal obligations;
  • regulatory and supervisory authorities and other public authorities, such as courts and execution offices, and other public institutions or organizations authorized to request your personal data, in order that we can fulfill our legal obligations;
  • our business partners, performance assistants and suppliers from whom we receive external service, in order that the abovementioned purposes of processing can be achieved and our services can be provided and improved, infrastructure and security processes can be improved;

subject to the personal data processing terms and purposes stipulated in Articles 8 and 9 of PDPL.

4- YOUR RIGHTS REGARDING THE PROTECTION OF YOUR PERSONAL DATA

Regarding your personal data, you have the rights to:

  • (a) learn whether or not your personal data are processed;
  • (b) request for relevant information, if your personal data have been processed;
  • (c) learn the purposes of processing your personal data and whether or not those data are used in compliance with the purposes;
  • (d) know the third parties in the country or abroad, to whom your personal data are transferred;
  • (e) request for rectification in case your personal data have been processed incompletely or inaccurately;
  • (f) request for erasure, destruction or anonymization of your personal data within the framework of the conditions stipulated by Article 7 of the PDPL;
  • (g) request that the operations carried out under paragraphs (d) and (e) of the same be notified to the third parties to whom your personal data are transferred;
  • (h) object to occurrence of any results that are to your detriment through analysis of your processed data exclusively by automated systems;
  • (i) request for compensation of the damages in case you incur damages due to the unlawfully processing of your personal data.

You may submit your requests within the scope of the aforementioned rights to us in writing, via registered letter with return receipt, by visiting us personally, or via notary public, or by using registered electronic mail (REM), secure e-signature, mobile signature, or via your electronic mail address that you had informed us of previously and that is recorded in our systems, if any.